to health, protection and safety
Due to the recent development of the Covid 19 pandemic, we follow the latest advice and recommendations of the World Health Organization (WHO) as well as those of the German Federal Government, the Government of the State of Rhineland-Palatinate and the Robert Koch Institute.
Radisson Hotels has activated the company's crisis teams around the world and has sound procedures and support teams in place. All hotels have been fully briefed on essential preparation and prevention measures, ranging from hygiene measures, including more frequent cleaning and disinfection, to instructions on how to deal with suspected or confirmed cases of coronavirus (Covid-19) or quarantine curfews in cooperation with local authorities.
We continually monitor and follow up on any changes to the recommendations and guidelines in order to continue to provide the best possible service to our guests while ensuring your safety and that of our staff, within the requirements set by local authorities.
We thank you for your loyalty and look forward to welcoming you to our hotel!
Information on comfort and safety
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Cleaning and disinfection
When cleaning and disinfecting the entire hotel area, our employees pay special attention to door handles, taps, light switches and all other areas that are touched by many people. Here we clean and disinfect particularly thoroughly and frequently.
The Federal Centre for Health Education advises shaking hands and avoiding hugs more effectively. On this occasion we welcome you instead with a friendly smile!
By washing your hands regularly and thoroughly and using disinfectants, which we offer in all public areas, you protect yourself and others.
Sneezing and coughing
We strongly urge you to keep the recommended one to two meters distance to other people and not to sneeze or cough in your hand, but in the crook of your arm.