Frequently asked questions


You can find answers to the questions most frequently asked by our guests here. Should you not find the answer to your question, please contact us by phone at the number: +49 651 9993-0 or by e-mail at: info@parkplaza-trier.de.

Your room will be ready for occupation from 3.00pm. On the date of departure, we ask that you depart your room by 12.00pm so that it may be cleaned. There is always the possibility to store your luggage at our Reception on the arrival day as well as on the date of departure.

Yes, the hotel disposes of 7 smoking rooms. Please inquire regarding this at the time of your reservation.

On account of our very central location, we do not have parking spaces available that belong to the hotel. There is public underground parking beneath the property that has a direct connection to the hotel.

Cost: 15.00€ / 24H

It is always better to book directly with us. Discover the direct booking advantages here!

Yes! Small domestic animals need not remain outside and they are quite welcome with your supervision and a small fee of 15.00€.

The rooms in our hotel are prepared for allergy sufferers. These are equipped with linens for allergy sufferers and additionally dispose of parquet flooring.

We are also be offering extensive arrangements for New Year's Eve again this year as well as a top-rate New Year's Eve menu so that you can retire the old year in elegance.

No, there is no swimming pool at the hotel. The closest swimming pool is an approximately 15 minute walk. You can expect sauna, steam bath, laconium, ice grotto and more within our Relaxarium Roman wellness area.

Find out more here!

The hotel disposes of a suite suitable for the handicapped and the entire hotel area is equipped as barrier-free.

We offer an international breakfast to you. Alongside baked goods such as croissants, pastries, a variety of rolls and breads, you will also find a high-quality and varied selection of sausages, cheeses, salmon, bread spreads, fruit, cereals, yoghurt, warm dishes, sauces, juices and coffee as well as tea. Please feel free to let us know in advance if you have food intolerances.

We accept the following credit cards: Visa, MasterCard, American Express, Diners Club and Maestro and EC cards.

With us, you have the possibility of storing your bicycle in a lockable bicycle cellar. Upon request, you will receive a key from Reception.

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Rooms
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Adults
Children*

* up to age 11